I Drive Safely is Here to Help

Frequently Asked Questions

We hate to see you go, but if you do need a refund for your I Drive Safely course, please complete this form. Please review the Terms & Conditions to ensure you are within our refund policy. While some specific state requirements may vary, no course is eligible for refund if i... [Read more]

My course is loading slowly or not at all.  Please follow the troubleshooting steps below in order to get your course back up and running. First, ensure that you are using a supported browser.  You’ll have the best luck using Google Chrome or Mozilla Firefox. While Internet Ex... [Read more]

We know you’re excited to get your certificate and officially graduate from your I Drive Safely course. If you have any questions or concerns, check out the articles below!  How will I receive my certificate? I’d like to purchase expedited shipping for my mailed certificate. M... [Read more]

  Having trouble access your I Drive Safely course? Don’t worry - we’ve got your back.   I forgot my password. How do I update it? Simply click this link to update your password. You’ll be prompted to enter the email address you used to set up your account, and a password rese... [Read more]