I Drive Safely is Here to Help

Frequently Asked Questions

We hate to see you go, but if you do need a refund for your I Drive Safely course, please complete this form. Please review the Terms & Conditions to ensure you are within our refund policy. While some specific state requirements may vary, no course is eligible for refund if i... [Read more]

Please follow the troubleshooting steps below in order to get your course back up and running.   First, ensure that you are using a supported browser and device.  You’ll have the best luck using Google Chrome or Mozilla Firefox on a computer, rather than a tablet or mobile dev... [Read more]

We know you’re excited to get your certificate and officially graduate from your I Drive Safely course. If you have any questions or concerns, check out the articles below!  How will I receive my certificate? I’d like to purchase expedited shipping for my mailed certificate.... [Read more]

  Having trouble access your I Drive Safely course? Don’t worry - we’ve got your back.   I forgot my password. How do I update it? Simply click this link to update your password. You’ll be prompted to enter the email address you used to set up your account, and a password rese... [Read more]

Hours of Operation Monday-Friday 8 AM - 12 PM and 1 PM - 3 PM CST Saturday and Sunday we are available on chat and email from 9 am-1 pm CST We also offer a 24/7 quick-chat service, accessible by clicking the hovering ? bubble in the lower right-hand corner throughout our hel... [Read more]