I Drive Safely is Here to Help

Frequently Asked Questions

We hate to see you go, but if you do need a refund for your I Drive Safely course, please complete this form. Please review the Terms & Conditions to ensure you are within our refund policy. While some specific state requirements may vary, no course is eligible for refund if i... [Read more]

You may have noticed some changes to the look and feel of your course - let’s walk through them together to ensure that you’re set up to get the most out of your I Drive Safely course. In the pink box in the image below, you can see an overview of your course. If you see a loc... [Read more]

Several of our courses require that you are over or under a specific age to be eligible to complete that course. These are state requirements that it’s important to follow so that your certificate of completion is valid. If you received an error message about your a... [Read more]

In order to better serve our students, over the course of 2020-2021, I Drive Safely will be migrating our coursework to a new platform. If you are currently taking a course with I Drive Safely, you will experience no impact or disruption. If you are a returning student, you wi... [Read more]

Please follow the troubleshooting steps below in order to get your course back up and running.   First, ensure that you are using a supported browser and device.  You’ll have the best luck using Google Chrome or Mozilla Firefox on a computer, rather than a tablet or mobile dev... [Read more]

We know you’re excited to get your certificate and officially graduate from your I Drive Safely course. If you have any questions or concerns, check out the articles below!  Please note that for some of these answers, you will notice that two options are listed. This is due to... [Read more]