The cost for a new certificate is $10. This fee includes standard shipping, however we do have several expedited shipping options should you need them. If you need to purchase a new certificate with updated information, or just lost your original certificate, give us a call at 800-723-1955 during our business hours (which you can see on the right side of this article!) and one of our teammates will take care of it!
Articles in this section
- My certificate was mailed and I lost it or need to update it. How do I get a new certificate shipped to me?
- Why does my tracking number not work?
- Will I get a tracking number?
- Why hasn't my certificate arrived yet?
- Do I need to pay for shipping?
- Can my certificate be emailed or faxed? Can I pick up my certificate?
- Do you mail certificates on holidays?
- When do you mail certificates? What is the certificate cutoff deadline?
- I need to change my shipping selection.
Looking for more Certificate help?
Click to go to our Certificates section!
Looking for Account Help & Troubleshooting?
Check out our Account Help section for help with feature navigation and troubleshooting.
Our support operating hours:
🟢M/W/F : 8:30 AM to 5 PM CST* 🟢 T/Th : 8:30 AM to 3 PM CST* 🟡 Saturday : 9 AM to 12:30 PM CST 🛑 Sunday: Closed 🛑*Closed weekdays from 12 – 1 PM CST 🟢 CA Traffic Violator School Business Hours: Weekdays: 9am to 4pm PT
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