We provide free standard shipping to all of our students with the purchase of a course. The estimated delivery time for standard shipping is 5 to 12 business days. Standard shipping does not include tracking information. If you need your certificate sooner than that, you can purchase expedited shipping at the end of your course.
Articles in this section
- My certificate was mailed and I lost it or need to update it. How do I get a new certificate shipped to me?
- Why does my tracking number not work?
- Will I get a tracking number?
- Why hasn't my certificate arrived yet?
- Do I need to pay for shipping?
- Can my certificate be emailed or faxed? Can I pick up my certificate?
- Do you mail certificates on holidays?
- When do you mail certificates? What is the certificate cutoff deadline?
- I need to change my shipping selection.
Looking for more Certificate help?
Click to go to our Certificates section!
Looking for Account Help & Troubleshooting?
Check out our Account Help section for help with feature navigation and troubleshooting.
Our support operating hours:
🟢M/W/F : 8:30 AM to 5 PM CST* 🟢 T/Th : 8:30 AM to 3 PM CST* 🟡 Saturday : 9 AM to 12:30 PM CST 🛑 Sunday: Closed 🛑*Closed weekdays from 12 – 1 PM CST 🟢 CA Traffic Violator School Business Hours: Weekdays: 9am to 4pm PT
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