I’m having trouble on my mobile device.

Check your browser.

Even on a mobile device, Safari is not the ideal browser for our course. Our courses are chock full of images and content, and these browsers just can’t keep up. Visit your app store and download the Google Chrome app, then open our course there! 


Make sure you’re using WiFi! 

One reason you may be struggling to take your course on a phone or tablet is because you’re not connected to WiFi. Connecting your device to WiFi will ensure you have fast loading speeds and can successfully move through your course.


Still experiencing technical issues? Contact our support team.

Was this article helpful?
0 out of 2 found this helpful

Articles in this section

Looking for more Certificate help?
Click to go to our Certificates section!
Looking for Account Help & Troubleshooting?
Check out our Account Help section for help with feature navigation and troubleshooting.
Our support operating hours:
🟢M/W/F : 8:30 AM to 5 PM CST* 🟢 T/Th : 8:30 AM to 3 PM CST* 🟡 Saturday : 9 AM to 12:30 PM CST 🛑 Sunday: Closed 🛑*Closed weekdays from 12 – 1 PM CST 🟢 CA Traffic Violator School Business Hours: Weekdays: 9am to 4pm PT
Ready to take your course?
Click through to purchase the course that's right for you!