What is the difference between the AR and the 3A record?
Why would I need a current copy of my driving record?
How do I obtain a copy of my official Driver Record?
How long does it take to receive my driving record?
What if there is an issue pulling my driver record?
What password do I use to open my driver record?
There is sensitive information on my driver’s record. How is your website secured?
What is the difference between the AR and the 3A record?
3A Record
- ● Can be official or unofficial
- ● Must be submitted with your defensive driving course completion certificate
- ● A Certified 3A Driver Record lists the name, birthdate, license status, and all accidents & violations on record
- ● Can be purchased online here.
AR Record
- ● Shows you everything on your driving record
- ● Only offered only by contacting an agent
- ● Comprehensive record which include defensive driving courses violations
Why would I need a current copy of my driving record?
- ● Remove any mistakes your record may contain
- ● Make sure you received credit for defensive driving courses you’ve completed
- ● Confirm that you’ve paid off tickets and violations
- ● Prepare for employment opportunities and interviews that require a safe driving history
- ● Verify that your auto insurance company is using the correct information to determine your rates
How do I obtain a copy of my official Driver Record?
If a court or an employer has requested a copy of your official driver’s record, you are able to request it here.
How long does it take to receive my driving record?
It normally takes 24-48 hours to receive your driving record. Driving Records are processed Monday - Friday and then delivered to you electronically.
What if there is an issue pulling my driver record?
We can not process a driving record if we have missing or incomplete information. If this happens, you will receive a notification with instructions to your email. (Be sure to check your spam folder if you do not see it in your inbox!)
This notification comes up if any of the information that was provided on our system did not match the information with the DPS; hence, we are unable to pull up the driving record. Usually this is caused by the following reasons:
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● Driver's license does not match
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● Date of birth does not match
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● Last 4 digits of SSN does not match
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● DPS Audit/DD# does not match
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● Driver's license is expired, suspended, commercial
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● Driver's license is out-of-state;
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● If there are recent changes with the information resulting to a change in the DD# (applied for a new license)
You will have 30 days from the date of purchase to get the information to us so we can reprocess it.
If you suspect an issue with information used to pull your driver record, please get in touch with our support team below.
What password do I use to open my driver record?
The password to open your driver record is your driver's license number.
There is sensitive information on my driver’s record. How is your website secured?
Our website is secured through an encrypted SSL connection which requires all information sent between a client and a server to be encrypted by the sending software and decrypted by the receiving software, thus providing a high degree of confidentiality. Confidentiality is important for both parties to any private transaction. In addition, all data sent over an encrypted SSL connection is protected with a mechanism for detecting tampering--that is, for automatically determining whether the data has been altered in transit.
What is your refund policy?
Once a Driving Record has been requested, we are not able to offer any refunds, for any reason. There are no exceptions to this policy.
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