Starting in June and expecting to continue through September, we are experiencing extremely high volumes. We have limited phone and chat support hours, and are working hard to serve every student with care. Phone wait times can be up to 60 minutes during peak times, and while we respond to every student contact that we receive, we are currently averaging 3-4 business days to respond. We appreciate your patience and understanding during this unprecedented time. For all coronavirus updates impacting I Drive Safely, please click here. We will keep this page updated as frequently as possible.