I have questions about my Roadside Assistance. Who should I contact?

Our Roadside Assistance Subscription Team is here to help 5 days a week! 


Our operating hours are:

M/W/F : 8:30 AM to 4:30 PM CST*

T/Th : 8:30 AM to 4 PM CST*

*We are closed for lunch from 12p-1p CST every day.


For quickest service, send us a text at 1-888-292-0599*. Please include the email address you use to log into your I Drive Safely course, the name on the account, as well as a brief summary of your request.


You can also email us at roadside@idrivesafely.com or give us a call at 1-888-292-0599.

If you need to use your Roadside Assistance Benefits, contact Allstate Roadside Services directly at 1-855-520-3691.

*By texting us, you consent to receive text messages from I Drive Safely at the mobile number you used to text and you are opting-in to receive future messages or a phone call in the number you provided. Message & Data rates may apply. Reply STOP anytime to opt-out.

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